Customer Care Supervisor

Role Overview

• Lead a team responsible for customer experiences
• Drive team performance through coaching
• Manage operational excellence and issue resolution
• Collaborate cross-functionally to improve outcomes

Requirements

• Experience in customer service or related field
• Strong problem-solving skills
• Ability to lead and motivate a team
• Excellent communication skills
• Familiarity with customer care software

Benefits

• Medical, Dental, Vision which start day one
• 401(k) match of 50% up to 6%
• Life insurance
• Disability
• Unlimited Paid Time Away
• Parental leave
• Additional voluntary benefits
• Career progression opportunities
• Coaching and professional development