Lead strategic content improvement projects, focusing effort on the highest priority areas, ensuring objectives are met and influencing senior stakeholders to secure the right resources to support their strategic vision.
Create, evaluate, update and review content strategies and solutions for ukri.org, using professional expertise, user understanding and evidence to drive continuous improvement.
Ensure all web content meets high quality standards and accessibility requirements, and review other content designers' work to maintain consistency and quality across the site.
Champion and participate in user research, playing an active role in journey mapping to better understand user needs and how the website and its content fits into the wider experience.
Deliver workshops and training to colleagues across the organisation, acting as an advocate for content design, the website and Government Digital Standards.
Build and maintain a network of internal and external stakeholders, fostering proactive collaborative working and establishing productive relationships with subject matter experts.
Help colleagues and stakeholders understand what web content design is, why it's valuable and how to work effectively with content designers.
Actively stay abreast of UKRI objectives and priorities, and proactively keep up to date with the latest content design best practice and thinking.

Significant experience in a web content design role, making strategic decisions about content creation on a large, complex, information-rich website, ideally within a public sector or similarly regulated environment. (S&I)
Robust experience writing, editing and publishing accessible digital content, applying Government Digital Standards, and working with content management systems, data analytics tools and workflow management systems. (S&I)
Up-to-date knowledge of accessibility, including the needs of different users and assistive technologies, combined with exemplary editorial skills in writing plain, accessible language. (S&I)
A deep understanding of end-to-end user journeys, including content structure and user experience, and experience applying user-centred design principles and clearly articulating decisions to stakeholders. (S&I)
Experience using data, research and evidence to evaluate web content and drive improvements, including familiarity with prototyping tools and agile multidisciplinary team working. (S&I)
Proven ability to negotiate with stakeholders, handle challenging situations and remove blockers, balancing business objectives with user needs — including putting forward the case for content design at a senior level. (S&I)
Strong communication skills, including the ability to explain content decisions to non-experts, handle constructive criticism of your own work and provide constructive feedback on others. (S&I)

An outstanding defined benefit pension scheme.
30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
Employee discounts and offers on retail and leisure activities.
Employee assistance programme, providing confidential help and advice.
Flexible working options.
Many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

Senior Content Designer

Key skills