About this role

Convert warm leads into appointments while creating a great experience for our customers
Outreach to new prospects to initiate the sales process and build excitement around the product and the brand
Successfully meet daily, weekly and monthly KPIs to achieve established sales goals and objectives
Respond to incoming customer inquiries via chat
Manage contact info, schedules, calendaring, and communication
Maintain SalesForce hygiene while optimizing processes
Advocate for the client building interest and awareness of client’s value proposition and assess mutual fit
Continuous learning to maintain a current, comprehensive knowledge of client’s products and services
Other applicable duties as assigned

Experience in Business Development or sales (SaaS experience preferable)
Fluent in English (Read, Write & Speak)
Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience
High confidence and ability to quickly build trust within the first call, with strong soft skills to drive impact on the spot
Exceptional listening skills combined with the ability to synthesize information
Strong organization and time management coupled with the ability to multitask and work under pressure
High attention to details and follow-through
Excellent written and verbal communication
Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred

Sales Development Representative

Key skills