Key skills
AICommunication
About this role
Role Overview
- Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards
- Research and validate payer enrollment requirements to ensure all work is complete and actionable
- Complete and maintain enrollment documentation, including forms, templates, and supporting materials
- Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work
- Investigate and resolve enrollment-related issues using internal systems, documentation, and external research
- Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues
- Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation
- Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality
Requirements
- 1–3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field
- Strong attention to detail with the ability to maintain accuracy in high-volume work
- Ability to research, analyze, and resolve issues independently within defined processes
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet defined timelines
- Preferred Qualifications:
- Experience with provider enrollment processes or payer requirements
- Familiarity with EDI, credentialing workflows, or healthcare integrations
- Experience working in case management or workflow-driven environments
- Exposure to process improvement or operational optimization initiatives
- Experience leveraging AI, automation, or data tools to improve efficiency and accuracy
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups