Technical Client Services Manager

Role Overview

• Build and maintain strong relationships with clients through regular meetings and updates, primarily over Zoom.
• Manage project timelines, calendars, and goals for teams and clients using our project management tool, Wrike.
• Track project and retainer budgets against scope, flagging risks before they become overages.
• Partner with cross-functional teams to keep everyone aligned.

Requirements

• At least 3 years of experience in an agency setting, managing 5-7 client accounts
• At least 3 years of hands-on experience with HubSpot or a comparable marketing/sales automation platform (e.g., Salesforce, Marketo), including experience across sales, marketing, and service workflows
• Demonstrated experience managing capacity, delegating work across a team, and owning project/retainer budgets
• Must currently reside in the United States

Benefits

• The salary range for this position is $70,000 to $90,000 per year, commensurate with experience.
• Unlimited PTO
• Medical/dental/vision/life insurance
• 401(k) with 5% match