Senior UAT Manager

Role Overview

• Accountable for the strategic direction and execution of enterprise wide user acceptance testing across banking platforms.
• Leads high-performing UAT teams, establishing testing governance standards, and engages stakeholders to enable controlled, audit ready technology delivery at scale.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Provides strategic input into business decisions as a trusted advisor.
• Acts as a subject matter expert on relevant regulations and policies.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Develops and applies the framework for databases; oversees database management in adherence with data governance standards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Performs user acceptance testing for projects of various complexities, including developing & managing the test strategy, creating & reviewing test cases to ensure traceability, executing test cases, escalating issues, logging outcomes, facilitating/participating in defect meetings, reviewing & validating defect resolutions and developing the exit report.

Requirements

• Typically 10+ years of relevant experience with at least 4 years leading UAT programs in banking or financial services environment
• Solid understanding of Software Development Life Cycle (SDLC) and experience working within Agile, Waterfall and hybrid delivery models
• Deep expertise in UAT methodology
• test strategy, test plan design, defect triage, entry/exit criteria and formal sign off process
• 4+ years managing a team of UAT analysts, testers across multiple projects or business lines
• Strong organizational skills to manage competing priorities, resource constraints and delivery timelines simultaneously
• Demonstrated track record of identifying process gaps and implementing measurable improvements to UAT frameworks, tools and operating models
• Proficiency with test management tools like Jira and HP ALM
• Familiarity with test automation frameworks
• Openness to evaluating and adopting emerging tools including AI for test case authoring and UAT documentation
• Verbal & written communication skills
• In-depth / Expert.
• Analytical and problem solving skills
• In-depth / Expert.
• Influence skills
• In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration
• In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making
• In-depth / Expert.

Tech Stack

• SDLC

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans