Manage complex Michigan Personal Injury Protection (PIP) claims from inception through resolution.
Review assigned claims and contact the insured and other affected parties.
Complete complex coverage analysis.
Ensure all possible policyholder benefits are identified.
Document and/or code the claim file and complete all claim closure activities in the claims management system.
Utilize strong negotiating skills and approve payments to appropriate parties.
Work with insureds, guardians, conservators, and attorneys to complete claims review process.

Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience.
Eligible to acquire a State Adjuster’s license within 90 days of hire.
A valid driver's license is required.
Five years of experience or equivalent training in negotiation, securing and evaluating evidence, preparing estimates, etc.
Advanced knowledge of Essential Insurance Act (Michigan), Fair Trade Practices Act, subrogation procedures, etc.

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan to support long-term financial goals.
3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
Company match of 50% paid on employee contributions up to 6% of pay.
Immediate vesting.
Additional company contribution of 4% of pay each pay day into your account.
Paid Time Off (PTO): accrual-based, increases with tenure, eligible at 90 days of employment.
Eligible for 10 company-paid holidays annually.
Tuition assistance (up to $5,250 annually; 80% covered by ACG).

Senior PIP Litigation Claim Specialist

Key skills