Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment
Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment
Sends messages to the Care Team, when warranted
Responsible for preparing patients for examination and escorting them into the exam room
Assists in capturing demographic information
Provides other patient care services as needed/directed
Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits
Actively participates in department activities; attends departmental meetings
Requirements
High School degree or equivalent required
One year of clinical experience OR graduate of Medical Assistant program required
Two years of experience in similar healthcare setting is preferred