Key skills
Swift
About this role
Role Overview
- Maintain high uptime of systems by swift and effective service
- Achieve growth target set by management for Customer Support revenue
- Provide corrective and preventive maintenance as per norms
- Ensure collection of account receivables of AMC, Spares and Accessories in time
Requirements
- Experience in customer support
- Technical knowledge in installation and calibration of systems
- Skills in maintenance contracts and revenue targets
Tech Stack
- Swift
Benefits
- A high level of Customer Satisfaction in the assigned region
- High uptime of systems
- Service support to PAN systems (XRD, XRF, Cross Belt Analyzers)