Senior Email Production Specialist

Role Overview

• Develop dynamic email templates and emails from scratch leveraging AMPscript.
• Build and manage automated email marketing programs for our clients and ensure end-to-end tracking and proper measurement.
• Utilize Salesforce Marketing Cloud and external email service providers to build, schedule, and launch daily campaigns.
• Work with cross-functional teams to resolve issues and escalate complex problems to appropriate team members.
• Collaborate with and mentor junior team members to effectively meet client goals and expectations.
• Create and update product documentation.
• Act as the subject matter expert on email campaign and web production operations — distribute, create, communicate, and apply best practices and learnings to continually improve results.

Requirements

• Bachelor’s degree in a related field or comparable work experience is strongly preferred
• 4–5 years of experience in dynamic email development and end-to-end campaign management
• Strong history of managing several projects at once
• Strong understanding, development, and troubleshooting skills for table-based HTML email; comfortable working directly in code (HTML, inline CSS, etc.); responsive HTML experience is required
• Email automation and knowledge of email best practices is required (marketing automation solutions within Salesforce Marketing Cloud are strongly preferred)
• Mobile and email marketing experience required
• List management (list segmentation, suppression lists, etc.) and basic data management experience (pulling data, cross-referencing, importing, and maintaining subscriber attributes) preferred
• Working knowledge of AMPscript, JavaScript, SQL, Adobe Creative Cloud, and Figma is required.
• A proven track record of being detail-oriented with a desire to produce the best final product for clients and business stakeholders.
• Tech
• and web-savvy with the ability to learn quickly and independently.
• Highly creative problem solver and resourceful self-starter that isn’t afraid to roll up their sleeves and get things done.
• Desire and ability to thrive in a fast-paced and ambiguous environment within deadlines while prioritizing multiple projects simultaneously.
• Impeccable quality assurance skills and highly organized.
• Accountability for meeting deadlines while producing high-quality work.
• Strong communication and interpersonal skills with a knack for relationship building.
• Comfortability working with clients and cross-functional partners to answer questions, research, and resolve issues with a varying degree of difficulty.
• Ability to build effective relationships within the team and with cross-functional partners and/or vendors.

Tech Stack

• Cloud
• JavaScript
• SQL

Benefits

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave