Sales/Customer Service Specialist

Corporate Tools is a privately held, debt-free growing company focused on providing solutions for clients. They are seeking a Growth Account Executive to manage customer accounts, strengthen relationships, and drive sales through excellent customer service and consultative communication.

Responsibilities:

• Managed a portfolio of established customer accounts, serving as the primary point of contact for account support and growth opportunities
• Identify opportunities to recommend additional products, services, or solutions that provide value to the customer
• Conduct outbound calls to current and inactive customers to strengthen relationships, generate repeat business, and introduce new product offerings
• Perform soft outbound prospecting to existing clients by identifying unmet needs and presenting relevant solutions
• Monitor customer purchasing patterns and proactively recommend products that align with their business needs
• Meet or exceed individual sales, retention, and account growth goals
• Developed and nurtured long-term customer relationships to improve retention and encourage repeat business

Requirements:

• 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role
• Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication
• Strong active listening skills with the ability to identify customer needs and recommend tailored solutions. Aka you need to be able to sell to be successful in this role
• Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment
• Ability to speak on the phone for 7 hours a day
• Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach
• Adaptable and comfortable working in a fast-paced, metrics-driven environment