Help improve online performance
boost traffic, conversion and revenue while developing digital expertise in a fast-paced, innovative team
Support with the delivery of the online trading plan, working closely with product, content and brand teams to execute promotional campaigns, product launches and merchandising activity that drives commercial performance.
Assist with analysing customer journeys, identifying conversion opportunities and implementing CRO initiatives, including developing and executing A/B tests and making data-driven recommendations to improve customer experience and commercial outcomes.
Take a proactive approach to reviewing website performance, spotting issues and identifying opportunities for improvement across content, navigation, merchandising and user journeys.
Maintain CMS training materials and provide day-to-day support across the business, helping teams follow SEO, UX and content best practices.
Support the SEO Manager in executing optimisation initiatives and ensuring website content follows technical and on-page SEO best practice.
Monitor website performance, customer behaviour and commercial trends to identify opportunities, support decision making and maximise revenue.

Experience working with CMS platforms, ideally Umbraco.
Experience using analytics and performance tools such as GA4, Excel, Glassbox and Google Search Console.
Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.
An understanding of the principles of website merchandising, SEO, UX and CRO.
Basic HTML and CSS knowledge, coupled with a strong eye for detail and user experience.
A genuine interest in ecommerce and a desire to build a career in online trading, merchandising, CRO and digital optimisation.
A proactive self-starter who takes initiative, identifies opportunities and is motivated by delivering commercial results.
Comfortable working across multiple priorities and meeting deadlines in a fast-paced environment.
Curious, collaborative and eager to learn, with a test-and-learn mindset and a passion for continuous improvement.
The ability to actively identify opportunities to improve the customer experience and commercial performance of our websites.

Ecommerce Executive

Key skills