Conduct high-volume, professional phone calls and send tailored emails to prospective investors currently in the marketing funnel to answer any questions they may have, and help guide them through the investment process.
Identify and resolve friction points for prospective investors, leveling up complex questions to leadership about our offerings to help investors confidently finalize their commitments.
Meticulously document all interactions, follow-ups, and investor statuses within our CRM.
Your success will be directly measured against key performance indicators (KPIs) such as conversion rates, reinvestment rates, and response times.
Requirements
Bachelor’s degree in Business, Finance, Communications, or a related field
1–3 years of experience in investor relations, financial services, inside sales, or a high-touch customer success role
Proven track record of managing a pipeline or funnel of clients/investors
Proficiency with CRM software (e.g., HubSpot, Salesforce, or industry-specific investor portals)
Strong understanding of (or an eager willingness to quickly learn) investment structures and financial terminology.
Benefits
Medical, Dental, Vision, Life, AD&D insurance available after 30 days
401(k) plan with company match available after 30 days
22 PTO + 2 VTO + 9 paid holidays per year
Hybrid work schedule
Year-round Flex Fridays
Catered vegetarian lunch available in the office M-F