Administer our CRM platform: objects and data model, pipelines, workflows and automation, permissions, and reporting
Play a key role in major systems modernization projects alongside external implementation partners: data mapping and validation, workflow rebuilds, parallel-run support, and cutover execution
Build and maintain integrations across the GTM stack using middleware (Workato) and native connectors: CPQ, conversation intelligence, chat, dialer, enrichment, and partner platforms
Co-administer DealHub CPQ with our Deal Desk, keeping quote-to-order flowing
Respond quickly to revenue-blocking issues, especially at month and quarter end
Own data quality across the revenue stack: deduplication, enrichment, routing integrity, and regular audits
Document what you build and enable sales users, partnering with RevOps and Enablement on rollout and adoption

4-7+ years administering CRM and GTM systems at a B2B SaaS company
Deep hands-on experience administering a modern CRM platform: data model and objects, pipelines, workflows and automation, permissions, and reporting; experience across more than one CRM ecosystem is a plus
Integration experience: middleware such as Workato (strongly preferred) or similar, native connectors, and comfort working with APIs and webhooks when needed
Quote-to-cash familiarity: CPQ administration (DealHub or similar) and how quoting, ordering, and billing hang together
Experience supporting a migration or dual-run environment: disciplined about change management, sandboxes, and testing
Security-minded: SSO app configuration and least-privilege permissioning
A clear communicator who partners well with Sales, Deal Desk, and RevOps stakeholders under time pressure
CRM platform certifications, Workato Automation Pro, and familiarity with tools like Gong, Qualified, or PartnerStack are a plus

Industry competitive compensation and equity plan
Flexible time off, sick days, and 13 paid holidays
Comprehensive medical insurance including Health, Dental and Vision
Paid parental leave (plus fertility, adoption and other family planning benefits)
In-office workspace (San Francisco & Chicago)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate

GTM Systems Administrator

Key skills