IT System Administrator, Endpoint Management – Matrix42/Empirum

Role Overview

• You operate and monitor client infrastructures (Windows clients, endpoint management)
• You handle incidents and service requests at 2nd-level support
• You analyze faults, find sustainable solutions and document them clearly in the ticketing system
• You support the expansion of modern workplace solutions (e.g., Microsoft Intune)
• You automate recurring tasks, e.g., with PowerShell
• You further develop deployment, patch and client management processes
• You coordinate technical topics and changes directly with the customer
• You implement requirements in close collaboration with the team
• You contribute your own ideas to improve processes and services

Requirements

• You have completed IT training or have equivalent practical experience
• You have experience in IT operations or support (e.g., 2nd level, workplace environment or system administration)
• You are familiar with Windows client environments
• You have experience with endpoint management tools (primarily Matrix42, Empirum or similar)
• You work in a structured, solution-oriented way and enjoy tackling problems independently
• You speak fluent German (C1) and good English (B2)
• Ideally, you have already worked with Microsoft Intune (e.g., device management, policies, software distribution)
• You can implement basic automations, e.g., with PowerShell, or are interested in developing these skills
• You bring knowledge of Active Directory, Group Policies or endpoint security
• You know the basics of ITIL processes (e.g., incident, change or problem management)
• You are interested in modern workplace topics and want to develop further in this area

Benefits

• Start your career with a permanent position at an innovative, fast-growing company
• Flexibility & work–life balance: benefit from mobile and location-independent work as well as a flexible working time model
• 30 days of vacation: enjoy ample time for rest and recovery
• Mentoring & onboarding: we support you with mentoring and a tailored onboarding program for an optimal start
• Scope for initiative: implement your ideas independently and help shape our company culture and values
• Health and well-being: take advantage of various health and fitness offers via our work–life portal and the digital health and prevention services of our partner heycare
• Extra benefits: corporate benefits, capital-forming payments and office catering (e.g., ice-cream flat rate in summer or monthly team breakfast)
• Employee referral program: recommend new colleagues and receive attractive cash bonuses for successful hires
• Mobile & sustainable: use our bike leasing program and lease your preferred bicycle or e‑bike on attractive terms
• Diverse personal and professional development opportunities, including cross-departmental options