Senior Account Manager, Client Services

Role Overview

• Own and manage key client accounts, ensuring strategic alignment, operational excellence, and successful program delivery.
• Serve as the primary day-to-day client lead, building trusted relationships and proactively identifying opportunities for growth.
• Drive project planning and execution including scope development, timelines, budgets, and resource allocation.
• Lead client meetings, presentations, reporting, and post-program recaps with clear insights and recommendations.
• Partner closely with Creative, Strategy, and Production teams to deliver integrated, high-quality work that meets or exceeds objectives.
• Lead multiple concurrent client initiatives, balancing competing priorities while ensuring consistent quality, communication, and execution across all programs.
• Oversee scope management and financial tracking to ensure programs are delivered on time and on budget.
• Support Account Director in identifying account opportunities while proactively flagging risks, recommending solutions, and helping strengthen long-term client partnerships.
• Anticipate risks and develop proactive solutions to maintain momentum and client confidence.
• Act as a day-to-day leader for junior team members by sharing best practices, providing guidance, and helping elevate team performance across programs.
• Contribute to business development efforts, including proposals, pitch support, and organic account expansion.

Requirements

• 5–8 years of experience in experiential marketing, client services, brand marketing, or project management
• Demonstrated success managing complex client relationships, multi-million-dollar budgets, and multiple concurrent experiential programs.
• Proven ability to manage client relationships and lead complex, multi-workstream projects.
• Bachelor's Degree in a related field, preferred.
• Strong financial and scope management experience.
• Excellent communication and presentation skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage competing priorities in a fast-paced environment.
• Solutions-oriented mindset with strong strategic judgment.
• Passion for experiential marketing, sports, culture, and innovation.
• Embodies BeCore’s values and consistently demonstrates 'The BeCore Way' in leadership and collaboration.

Benefits

• Meaningful work with an approachable and dedicated team