Senior Business Analyst – Life & Annuities

Role Overview

• Project engagement: May oversee, direct, or participate in concurrent project assignments, ensuring they meet company goals and industry standards. Manage schedules, prioritize, and assign stories to team members to accomplish targets and deliverables. Lead design sessions on business functionality and product logic with customers.
• Team Collaboration: Collaborate with business, IT, actuarial, and operations teams to define objectives, offer recommendations, and align project goals. Mentor and guide junior analysts, fostering their professional growth and skill development.
• Market Expertise: Leverage in-depth knowledge of the life insurance and annuity markets to analyze trends, regulatory changes, and competitive landscape.
• Data Analysis & Reporting: Use data analytics to evaluate and improve business processes, identify performance metrics, and generate insightful reports. Regularly update customers and team on project deliverables and deadlines.
• Stakeholder Engagement: Serve as a lead contact between stakeholders, product owners and project teams. Ensure transparency, manage expectations, and support decision-making with clear information.
• Process Improvement: Identify areas for process optimization and drive initiatives to enhance operational efficiency. Implement best practices and recommend tools or systems to streamline workflows and improve service delivery.
• Change Management: Assist in change management initiatives to ensure smooth transitions for stakeholders and users when implementing new systems or processes.
• Testing and Validation: Oversee the testing process to ensure that solutions meet business requirements, including user acceptance testing (UAT) and validation of deliverables.
• Strategic Planning: Contribute to strategic planning sessions, providing insights and recommendations based on data analysis and market trends.

Requirements

• Bachelor's degree in business administration, finance, economics, or a related field (master’s degree or certifications are a plus).
• A minimum of 5 years of experience in business analysis or consulting and working as part of agile teams driving technology improvements and implementations (having led projects preferred).
• Proficiency in industry-standard software and tools, such as SQL, Excel, Tableau, JIRA, Confluence, and business intelligence applications.
• Knowledge of life insurance products with experience across at least some of, term life, whole life, universal life, variable life, annuities, and group. Knowledge of the policy lifecycle and how different products are serviced over time. LOMA certifications are a plus.
• Strong analytical skills to breakdown complex customer objectives and provide appropriate solutions within the context of the FAST application. Ability to negotiate terms with customers, ensuring that the solutions provided are feasible and meet the customer’s expectations.
• A strong focus on delivering value to customers, ensuring that their needs are prioritized while balancing operational and regulatory constraints. Be flexible in adapting solutions to meet changing customer needs, market conditions, or regulatory changes.

Tech Stack

• SQL
• Tableau

Benefits

• Health Insurance
• a Retirement Plan
• Disability benefits
• a Paid Time Off program
• competitive total rewards package