Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives
Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors
Track and report program performance metrics, goals, and timelines in collaboration with senior leadership
Identify client needs and develop creative, effective solutions to support business success
Assist in the development of quality improvement initiatives to increase field efficiency and service levels
Coordinate the recruitment, interviewing, and hiring of new field team members
Conduct onboarding, training, and performance management to ensure team effectiveness
Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates)
Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times

Bachelor’s degree
Minimum 2 years’ experience in a similar field-based Operations Manager or Sales Leadership role
Experience in pharmaceutical or healthcare-related sales management preferred
Proven ability to recruit, develop, and lead field-based teams
Valid driver’s license and clean driving record
Ability to travel up to 20% of time as required (some districts could be more than 20%)
Overnight travel required
Ability to work independently and use sound judgment when managing escalated issues
Proficiency in Microsoft Office and CRM platforms

Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference

Field Operations Manager

Key skills