Senior ADA Specialist
Massachusetts, United States of America
Full Time
2 days ago
$84,300 - $107,481 USD
No Visa Sponsorship
Key skills
Workday
About this role
Role Overview
- Manages accommodation requests under the ADA from intake through resolution, including engaging in the interactive process with employees, performing undue hardship analyses, and identifying alternative accommodations when appropriate, while ensuring compliance with legal requirements and company policies.
- Uses technology to track and document ADA accommodations and related leave cases to promote accuracy and compliance.
- Collaborates with employees, managers, and healthcare providers to identify and evaluate reasonable accommodations.
- Addresses employee/labor relations issues related to leave and accommodations, ensuring fair treatment consistency, and timely resolution.
- Provides training to managers and HR partners on ADA compliance, the interactive process, and best practices for handling accommodation requests.
- Monitors trends in ADA-related cases and recommend policy or process updates to improve compliance and employee experience.
- Serves as a liaison between employees and management to resolve disputes related to leave, accommodations, or workplace restrictions.
- Partners with Legal, HR, and Safety to ensure accommodations are feasible, compliant, and aligned with organizational needs.
- Conducts routine environmental and policy audits to maintain compliance with ADA.
- Monitor and track all accommodation requests and maintain information systems to track and report on accommodation trends and workflows.
- May serve as a back up to other department needs in the event of out of office team members, as appropriate based on knowledge and workload.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field AND Three (3) years of Human Resources or relevant Business experience with at least two (2) years of ADA experience OR
- Associate’s degree in a related field AND Five (5) years of Human Resources or relevant business experience with at least two (2) years of ADA experience OR
- High School Diploma or equivalent AND Seven (7) years of Human Resources or relevant business experience with at least two (2) years of ADA experience.
- Experience with Workday.
- Experience with UKG Timekeeping.
- Experience with ADA request management technology (i.e. Pulpstream, Absensesoft, etc.).
- Experience with Massachusetts Paid Family and Medical Leave (MA PFML).
Benefits
- Comprehensive Total Rewards package
- Health insurance
- Financial security support
- Career growth opportunities