To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes.
Conceptualisation, design and implementation of user-centric digital banking products and experiences.
Monitoring impact of design post launch through relevant CX metrics.
Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences.
Efficiently communicate design rationale and advocate for user-centred design principles.
Development of interactive prototypes and wireframes to visualise design concepts and validate solutions.
Iterate designs based on feedback.
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points.
Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry.
Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies.
Requirements
Expertise in Figma and modern UX/UI design practices.
Expertise in user experience techniques and principles, with strong strategic thinking and hands-on design experience.
A strong portfolio demonstrating extensive experience in designing complex applications.
Experience working in agile delivery environments within cross-disciplinary feature teams.
The ability to interact directly with users and stakeholders, quickly understanding business requirements and workflows.
BSc degree or equivalent in a relevant user experience, design, or software-related discipline.
Experience in the fintech industry or experience designing financial products.