Key skills
AICritical Thinking
About this role
Role Overview
- Drive the account forward daily
- Pull together product, engineering, and delivery teams
- Ensure quality and substance in shipments to the client
- Be the main point of contact for daily requests
- Own account planning and client reporting
- Handle incidents calmly and drive resolutions
Requirements
- 3+ years of enterprise client relationship management experience
- Critical thinking about client needs
- Comfortable working across teams
- Ability to communicate complex ideas simply
- Interest in basketball
- Must work US Eastern Time hours, with reliable internet
Benefits
- 33 Days Paid Leave
- Opportunity to work close to major basketball and sports clients
- Modern tooling environment with thoughtful use of AI