About this role

Working with colleagues as part of a team to ensure operational expectations are exceeded
Delivering exceptional customer service through every interaction
Working across a variety of tasks in functions covering customer journey from initial contracting and onboarding to metering, billing, and debt
Act as an advocate to customers at every stage of their journey
Adapting to a fast-paced environment as your career and business needs develop

Strong organisational skills
A good standard of numerical skill
Excellent attention to detail with strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Show initiative and have the drive to see activities through
Ability to work independently and collaboratively in a team environment
Flexibility to adapt to changing environments and shifting priorities
Proficient in using various IT applications, including; Microsoft Excel, Word and Outlook.

Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.

Energy Operations Executive

Key skills