Own and maintain the go-to-market process across both Edible Arrangements and Rōti—serving as the source of truth on where every campaign stands, what’s due, and what’s at risk.
Manage creative deliverable deadlines across campaigns—collaborating with external creative agencies, proactively flagging delays, and keeping cross-functional teams aligned on timing
Build and maintain cross-functional and agency process documentation, turning recurring workflows into clear, repeatable SOPs that the team can rely on
Manage campaign asset filing in Monday.com and Cloudinary, or equivalent tools, in collaboration with the Brand team and Creative agency, ensuring final creative is organized and accessible after each campaign closes
Provide operational support for influencer activations across Edible Arrangements and Rōti—coordinating logistics, timelines, and deliverables in partnership with the Sr. Marketing Specialist and Sr. Manager, Integrated Marketing
Assist with the operational side of our local store marketing (LSM) program for Edible Arrangements. Support the production and distribution of seasonal store marketing materials—managing vendor timelines and ensuring franchise locations are equipped and ready at launch
Own the operational upkeep of franchisee marketing resources, including digital toolkits and in-store content—ensuring the store network always has current, accurate, and well-organized assets

Bachelor’s degree in Marketing, Communications, or related field; or equivalent work experience.
2–4 years of experience marketing operations, campaign coordination, project management, or a related role
Experience managing multiple workstreams simultaneously with a strong track record of meeting deadlines across cross-functional teams
Familiarity with project management and asset management tools (e.g., Monday.com, Cloudinary, or similar)
Exposure to franchise or retail marketing environments is a plus but no required

Campaign Operations Specialist

Key skills