Global Account Manager

Role Overview

• Develop and execute global account plans aligned with regions to drive growth via short
• and long-term initiatives
• Build and maintain strong relationships with C-level and key decision makers in major hotel brand accounts and allied ownership/consultants globally
• Drive net new growth and expand share of wallet for the assigned account globally
• Grow the share of wallet and net new growth for the assigned global hospitality accounts, serving as the primary point of contact for customer relationships
• Build and maintain strong relationships with key stakeholders in the accounts globally, understanding their business needs and providing tailored technology solutions
• Collaborate with Portfolio, marketing and GTM leader along with the regional team to codevelop solutions with the assigned account
• Enable regional sales team to win opportunities for assigned accounts by driving strategic influence and ensuring pipeline sufficiency and continuously improve win rate
• Identify and close net new opportunities within assigned accounts and track the top opportunities globally
• Collaborate with the regional sales team to ensure consistent customer experience through solutions, execution (direct/indirect) and pricing
• Set up regional MOS to track progress, risks and opportunities for assigned accounts
• Implement customer success strategies to ensure adoption, satisfaction, and retention of Honeywell solutions at your assigned account
• Understand the Honeywell hospitality building automation solutions to drive consultative solution selling
• Understand the customer requirements and translate them into tailored solutions (integrated offerings) with the global portfolio, engineering, marketing and GTM leads for the assigned account
• Stay current on emerging technologies and continuously update the competitive landscape for the assigned account
• Partner with the strategic account customers on new initiatives and pilots to drive NPI growth
• Lead pricing, contract and legal discussions ensuring profitability and compliance with the internal policies
• Track account performance metrics and drive forecast accuracy, revenue targets and margin targets
• Harmonize contract structure across regions while adapting to local requirements

Requirements

• Minimum of 6 or more years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth
• Proficient in CRM software and Microsoft Office Suite
• Bachelor's Degree in Business Administration, Marketing, or a related field
• Strong communication and negotiation skills
• Ability to build and maintain strong relationships with customers and internal stakeholders
• Strategic thinking and problem-solving abilities
• Desired experience in managing key accounts in the building automation industry
• Strong business acumen and understanding of market dynamics
• Ability to effectively manage multiple accounts and prioritize tasks
• Customer-focused mindset with a passion for delivering exceptional service

Benefits

• employer-subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays