Molecular Solutions Design Specialist

Role Overview

• The Molecular Solutions Design Specialist will serve as the subject matter expert and support sales objectives by creating a technical design for customers to drive cost efficiencies, operational productivity and improve the quality of patient care delivery.
• This position will utilize, develop, and implement automation, workflow, informatics and/or professional services strategies for the most complex and largest customer base such as key strategic customers and national/regional health systems.
• Serve as laboratory workflow consultant and the communication link to both global marketing and US marketing teams.
• Initiate and implement competitive comparisons to support business strategy as appropriate.
• Builds and maintains effective long-term relationships with internal and external customers.
• This position will report to the Solutions Design Senior Manager and have national responsibilities.
• Incumbent of the role will be subject matter expert on automation, workflow, Lab processes, lab design and/or professional services.
• Analyze customer data and conduct workflow assessments, develop effective solutions design reports with insights and recommendations and deliver insights to customers.
• Share best practices related to efficiency and accuracy that promote functionality of molecular instrumentation and professional services offerings while enhancing customer satisfaction and achievement goals.
• Responsible for balanced performance across technical specialist teams in achieving molecular diagnostics lab closes, and/or professional services revenue.
• Responsible for creation, standardization, and dissemination of tools to support the Solution Design team and broader sales organization.
• Act as liaison and provides input to global/US marketing, R&D and Sales organization for automation, lean workflow, and/or professional services for product and process development and improvement.
• Collaborate with marketing and product development teams to deliver voice-of-customer feedback to further enhance Abbott Molecular solutions and offerings.
• Be knowledgeable about laboratory lean workflow and practices, industry trends, changing market regulations and healthcare policy within defined customer segment.

Requirements

• Bachelor’s degree.
• Strong automation, technical laboratory and lean workflow experience are required.
• Minimum of 2-3 years of diagnostics and/or laboratory experience is required.
• Experience with laboratory workflow
• Minimum of 3+ years of experience in the healthcare industry is preferred.
• Diagnostics experience is highly preferred.
• Experience designing, selling and/or implementing multi-site automation and informatics projects preferred.
• Understand workflow and workflow improvement using Lean principles
• Laboratory design experience
• Lean and/or Six Sigma certification
• Strong understanding of how technology drives value in healthcare.
• Experience in building business on current accounts and creating new profitable accounts.
• Understands IT technology within Hospital Environment.
• Proficient in client facing solutions demonstrations and presentations.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit
• an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.