Key skills
Project ManagementProduct ManagementCommunication
About this role
Role Overview
- Partner with product and marketing to help define, develop, and implement product strategies through analyzing consumer behavior and preferences, competitive best practices, and product economics
- Manage day-to-day activities to deliver and execute product features across multi-phase programs, projects, and workstreams including deposit product processor technology build and customer migration plans
- Lead process engineering efforts that foster simplification, lean systemic process lifecycles, and de-risk
- Serve as subject matter expert and has oversight over the client experience, features and servicing processes
- Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status, and post implementation activities
- Make recommendations based on regulatory changes, competition, consumer trends and market research
- Ensure a positive customer experience and oversee the lifecycle of an initiative and day-to-day product support
Requirements
- Minimum of 5 years of experience in small business product management and/or project management
- Excellent written and verbal communication skills for a senior audience with the ability to take the lead in broad cross-functional groups
- Ability to drive business results with a strong sense of urgency
- Bachelors degree
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays