Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
Triage client requests and makes referrals to appropriate internal specialists
Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
Requirements
Bachelor’s degree and/or minimum of one year of experience in a performance-based environment
Strong computer application skills, including Microsoft Office
Benefits
Affordable, competitive and flexible benefits
Resources and support for physical, emotional, and financial wellness