Serve as the primary point of contact for associates and management for associate relations issues
Provide advice, guidance, coaching, and training to associates and managers
Conduct investigations including managing witness lists, determining line of questioning, analyzing credibility, researching records, and maintaining written records
Debrief leaders at all levels on findings
Provide oversight of the company's internal investigations of associate complaints
Regularly partner with Ethics and Compliance on crossover investigations
Partner with AR leadership and HRBP for transition agreements related to separation/termination process
Develop and provide periodic associate relations-related analytical data and analyze trends to determine action plans

Requires a BA/BS degree and minimum of 5 years of human resources experience
HR designation strongly preferred (SHRM-CP or SHRM-SCP)
Experience conducting complex, high-profile investigations and advising on sensitive associate relations issues strongly preferred
Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred
Experience demonstrating an executive presence while interacting with C-Suite executives
Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience
Demonstrated experience executing on change management programs
Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company
Workday or similar HCM experience preferred
ServiceNow experience preferred
Fortune/large company experience preferred

Senior Associate Relations Consultant

Key skills