Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes
Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models
Translate user requirements into functional and technical design specifications
Perform applicable system(s) configuration that meets business requirements
Develop test plans, test cases, and test scripts to validate performance of all functions
Conduct effective unit, integration, system and end-user acceptance testing
Provide client and support training through development of training materials
Communicate project status and upgrades to clinic users
Manage multiple requests from multiple users and balances priorities
Assist with support and troubleshooting as needed.

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences
Experience in using applications, operating systems and databases
Experience in Epic and other Healthcare applications
Project management experience
Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
Strong problem and issue resolution skills
Strong written and oral communication skills
Demonstrated ability to translate user requirements into system specifications
Understanding of change management practices and procedures
Demonstrated understanding of technical components and how they relate to applications.

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Epic Application Analyst

Key skills