Own the health and effectiveness of the design delivery ecosystem across Research, Experience Design, and Design System teams.
Act as the operational connector across disciplines, ensuring the right work reaches the right team at the right time with clearly defined goals, dependencies, and success criteria.
Design and optimize workflows, rituals, and operating models both within Design and across Product and Engineering.
Drive operational consistency while maintaining team agility and delivery velocity.
Identify organizational friction points and actively remove barriers to execution.
Own and evolve intake and work-shaping processes to ensure initiatives are properly defined, assessed, and routed before entering delivery.
Partner with leadership on intake management, prioritization, roadmap alignment, and delivery planning.
Create visibility into what teams are designing, track Design health metrics, delivery metrics, and Design System adoption measures, and monitor and improve the effectiveness of the design delivery system over time.

5+ years of industry-relevant experience
Advanced Figma systems expertise (Components, Variants, Variables, Tokens, Libraries)
Deep experience scaling and governing Design Systems
Strong UX and Product Design fundamentals across the end-to-end product lifecycle
Proven experience establishing or improving DesignOps functions, workflows, or operating models
Strong understanding of:
Front-end architecture
Component-based systems
Responsive design principles
Design-to-development workflows
Experience working within Agile product delivery environments
Experience supporting cross-functional delivery models at scale
Accessibility (WCAG) expertise integrated into design practice
Experience defining metrics, performance indicators, and operational measures for design organizations.

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Design Systems Lead

Key skills