Presidio is at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. The Project Manager is responsible for delivering ServiceNow projects on time and on budget, focusing on client satisfaction and process improvement activities.
Responsibilities:
- Lead multiple projects of varying size, scope and duration
- Establish strong client relations and manage interaction and expectations throughout the life of the project
- Create detailed project plans, status reports and manage issues, risks and actions
- Manage communication, scope, and mitigates risk across projects
- Partner across functional teams to deliver the best possible solution for a client
- Lead client-facing meetings regularly during key phases of the project
- Continually seek and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
- Service as the escalation point person for the customer, delivery and other associated Contender Solutions teams and vendor partners
Requirements:
- Previous experience with IT / Technical Implementation projects and having customer facing experiences or equivalent experiences in an IT organization
- Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines
- Ability to manage multiple projects simultaneously
- Experience managing project financials and scheduling internal resources
- Strong verbal, written communication and presentation skills
- Ability to create and Manage Project Schedules
- Familiarity with Project Scheduling tools
- ServiceNow exposure or experience
- Bachelor's degree or the equivalent work experience and/or military experience
- 3-5 years' experience as a hands-on Project Manager managing technical cloud, security, networking and modern data center infrastructure projects and having customer facing experiences or equivalent experience in an IT organization