Project Manager (ServiceNow)

Presidio is at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. The Project Manager is responsible for delivering ServiceNow projects on time and on budget, focusing on client satisfaction and process improvement activities.

Responsibilities:

• Lead multiple projects of varying size, scope and duration
• Establish strong client relations and manage interaction and expectations throughout the life of the project
• Create detailed project plans, status reports and manage issues, risks and actions
• Manage communication, scope, and mitigates risk across projects
• Partner across functional teams to deliver the best possible solution for a client
• Lead client-facing meetings regularly during key phases of the project
• Continually seek and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
• Service as the escalation point person for the customer, delivery and other associated Contender Solutions teams and vendor partners

Requirements:

• Previous experience with IT / Technical Implementation projects and having customer facing experiences or equivalent experiences in an IT organization
• Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines
• Ability to manage multiple projects simultaneously
• Experience managing project financials and scheduling internal resources
• Strong verbal, written communication and presentation skills
• Ability to create and Manage Project Schedules
• Familiarity with Project Scheduling tools
• ServiceNow exposure or experience
• Bachelor's degree or the equivalent work experience and/or military experience
• 3-5 years' experience as a hands-on Project Manager managing technical cloud, security, networking and modern data center infrastructure projects and having customer facing experiences or equivalent experience in an IT organization