Manager, Technical Engineering, Product Engineering

Alkami Technology is a leading cloud-based digital banking solutions provider for financial institutions in the United States. They are seeking a Manager of Technical Engineering to coordinate tasks among various teams, ensuring high-quality software delivery while mentoring and leading a team of software engineers.

Responsibilities:

• Working with Product Engineering teams to deliver functional requirements and ensure features are built to specifications
• Hands-On Contribution (20–30%): Write and review code, debug complex issues, design and evolve APIs, and deliver scalable platform services
• Lead, mentor, and inspire a team of software engineers, providing guidance, support, and feedback to foster their professional growth and development
• Build architecture design, ensure the quality of architecture and design of systems, influence product roadmap, introduce new technologies and take ownership and responsibility over new projects
• Cross-Functional Collaboration: Partner with Product, Security, Architecture, and Operations to align engineering execution with business outcomes
• Continuous Improvement: Identify bottlenecks, reduce technical debt, and drive scalability, resilience, and cost-efficiency
• Delivery & Engineering Excellence: Define and track KPIs (deployment frequency, MTTR, test coverage, SLA adherence); balance speed with quality, improve and maintain the team’s Say/Do ratio by managing resource allocation, workload distribution, and project priorities to ensure timely delivery of high-quality software solutions
• Maintain a deep understanding of software development technologies, trends, and best practices and provide technical guidance and expertise to the team
• Oversee and manage on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime around the functionality of your team
• Drive the adoption of modern development practices, tools, and frameworks to improve productivity and product quality
• Promote a culture of collaboration, accountability, and continuous learning within the team
• Champion innovation and experimentation, encouraging team members to explore new technologies and approaches to solving complex problems
• Working with Product Management to collaborate through creative brainstorming sessions and assist in writing requirements for technical debt
• Reporting accomplishments, goals, issues, and deliverable statuses to effectively manage stakeholder expectations
• Establishment of performance goals for all direct reports
• Continuing education with regards to management philosophies, knowledge of the banking industry, as well as applications that will be specific to segments of our client base

Requirements:

• Strong hands-on experience in several of the following (or equivalent): .NET, Java, C#, Linux Container Development, k8s, MVC, SaaS, SOA, PostgreSQL, MS SQL Server, Modern Javascript Frameworks, Entity Framework, microservices
• Proven experience in building and delivering SaaS-based software with modern system architecture, such as microservice-based architecture and cloud native applications
• Experience working with one of the Cloud Service providers (AWS, Azure, Google Cloud Platform)
• Solid understanding of Operational Excellence and able to showcase how to apply in the development life cycle. e.g., Dev/Ops, CI/CD, Automated Testing, Observabilities, etc
• Experience with Observability tools like Grafana, Newrelic, Haystack etc
• Experience with real-time processing using event-driven architecture and batch processing of high-volume transactions
• Experience building complex role-based access and entitlement systems
• Proficiency in making data-driven decisions and evaluating trade-offs to prioritize projects and allocate resources effectively. This involves considering various factors such as technical feasibility, business impact, and resource constraints
• Experience in building scalable systems that are operationally efficient
• Demonstrated experience in leading and motivating cross-functional teams towards achieving shared objectives. This includes setting clear expectations, providing guidance, and fostering a collaborative and inclusive work culture
• Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization
• Strong analytical and problem-solving skills to address technical challenges and overcome obstacles. This includes troubleshooting complex issues, identifying root causes, and implementing effective solutions in a timely manner
• Successful in managing multiple concurrent work streams
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience managing global team working out of multiple timezones
• Experience in Lean-Agile development methodologies such as Kanban or Scrum
• 15+ years of experience in software development or similar engineering fields
• 5+ years in managing engineering teams
• BS or MS in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• Experience in fintech, digital banking, or other highly regulated industries
• Experience working with SaaS offerings in the technology and financial industries
• Knowledge of treasury management, cash positioning, liquidity management, commercial payments (ACH, wires), and reconciliation
• Familiarity with banking data formats such as ISO 20022, BAI2, MT940, and EDI 820