Marqeta is on a mission to change the way money moves, and they are seeking a Senior CLM Engineer to enhance their contract lifecycle systems. This role involves architecting and optimizing workflows, managing integrations with Salesforce, and collaborating with various teams to improve contract automation processes.
Responsibilities:
- Design, build, and optimize Ironclad workflows, approval chains, templates, metadata structures, and automation rules
- Own end-to-end Ironclad contract lifecycle management functionality including intake forms, routing, negotiation, redlines, signature workflows, repository configuration, reporting, and lifecycle automation
- Architect and maintain integrations between Ironclad and Salesforce, including CPQ, Opportunity, Quote, and Order objects
- Work closely with Legal and Deal Desk to translate contract policy into scalable workflow logic
- Develop Ironclad API integrations, webhooks, and data syncs to internal systems (Salesforce, DocuSign, Intacct, etc.)
- Partner with Salesforce engineering to ensure consistent data models and enforce governance across CLM and CPQ
- Optimize CPQ-to-CLM processes (quote syncing, pricing attributes, approval chains, contract generation triggers)
- Build scalable, audit-compliant solutions using best practices in configuration, version control, and deployment
- Analyze contract lifecycle bottlenecks and implement automation to reduce cycle time and manual work
- Establish best practices for Ironclad workflow design, template governance, and metadata taxonomy
- Create operational dashboards (Ironclad Insights, Salesforce reports) to support Legal, Deal Desk, and GTM leadership
- Provide documentation, design specifications, and cross-team training on CLM functionality
- Ensure all Ironclad and Salesforce changes comply with SOX and ITGC standards
- Partner with business stakeholders to ideate, prioritize, and deliver high-impact CLM improvements
- Maintain strong relationships with Legal, Sales Ops, Security, and Compliance teams to ensure alignment on processes
- Evaluate and implement AI-driven features (Ironclad AI Assist, clause extraction, risk scoring) where applicable
- Monitor system performance, workflow adoption, and data quality to drive continuous improvement
Requirements:
- 6+ years of experience building and managing CLM solutions, with at least 3+ years hands-on in Ironclad
- Deep expertise with Ironclad workflow configuration, templates, dynamic fields, conditional logic, intake, and repository setup
- Strong knowledge of Salesforce CPQ (products, quotes, pricing rules, approval rules, quote-to-contract handoff)
- Solid understanding of contract lifecycle processes across Legal, Sales, Finance, and Compliance
- Experience building secure, scalable enterprise workflows and delivering measurable business impact
- Ability to translate complex contract processes into clean, maintainable CLM logic
- Strong understanding of Salesforce data model, automation tools, and governance best practices
- Experience with SOX, audit controls, metadata governance, and change management
- Excellent communication skills with the ability to interface with stakeholders at all levels
- Strong analytical and problem-solving skills, with a focus on cross-functional collaboration
- Ironclad Workflow Designer or Advanced Workflow certification (if applicable)
- Salesforce Admin and/or CPQ certification is a strong plus
- Experience with Workato, Mulesoft, or other integration platforms
- Experience implementing AI/ML features within CLM platforms