Project Manager, Syndicated Research (Remote)

M3 USA is a leader in healthcare innovation, providing digital solutions across various sectors. They are looking for a Project Manager for Syndicated Research to oversee healthcare studies, manage vendor relationships, and ensure data accuracy through effective survey design and execution.

Responsibilities:

• Translate research objectives into high-performing digital surveys, developing complex skip logic, piping, and randomization
• Optimize survey instruments for high-value HCP (Physicians, PAs, NPs) audiences to minimize respondent fatigue and maximize completion rates
• Conduct rigorous 'beta-testing' of survey links to ensure technical accuracy, data variable mapping, and mobile compatibility. Clearly communicate corrections to the programming team
• Ensure survey structures align with historical syndicated data to allow for seamless year-over-year trend analysis
• Act as a primary point of contact for third-party panel providers, managing the bidding, commissioning, and fieldwork phases
• Monitor real-time fieldwork metrics, including Incidence Rates (IR), Length of Interview (LOI), and dropout rates, to proactively troubleshoot project bottlenecks
• Manage complex sample quotas across multiple medical specialties to ensure representative datasets
• Execute rigorous data-cleaning protocols, identifying and removing 'bad actors' (speeders, bots, or inconsistent responders) to protect data integrity
• Maintain detailed project timelines to ensure syndicated reports are delivered on schedule
• Manage project budgets, tracking external vendor costs and 'Cost-Per-Interview' (CPI) efficiency
• Maintain a positive, solution-oriented attitude when project scopes or timelines shift due to market demands or client needs
• Contribute to a supportive team culture by sharing best practices and assisting colleagues during high-volume periods

Requirements:

• 3+ years of healthcare market research project management experience
• Direct experience conducting research with Healthcare Professionals (HCPs); familiarity with medical specialty terminology and HCP sampling challenges
• Understanding of survey software and mastery of survey logic
• Experience with database management and email delivery platforms a plus
• Strong ability to interpret fieldwork statistics, make data-driven decisions to optimize survey performance and 'out-of-the-box problem solving'
• Bachelor's degree in Market Research, Marketing, Statistics, Social Sciences, or a related field
• Experience with media measurement surveys a plus