Sr Project Manager

Accela is an industry leader in designing and delivering government software solutions. The Senior Project Manager will lead the successful delivery of complex Professional Services implementations, manage multiple engagements, and drive execution against established plans while ensuring alignment across teams.

Responsibilities:

• Provide senior oversight of large, complex Professional Services engagements; establish delivery standards and governance; ensure consistent application of project management methodologies; and serve as the accountable owner for delivery outcomes aligned to Statements of Work
• Drive on-time and on-budget delivery across multiple concurrent engagements; monitor portfolio-level performance, risks, and variability; proactively identify systemic delivery risks; and lead mitigation and escalation strategies in partnership with cross-functional and executive stakeholders
• Build trusted relationships with customer executives and internal leaders; serve as a senior escalation point for complex or high-impact engagements; and partner with Regional Directors and executive sponsors in steering committees and customer governance forums
• Lead and influence collaboration across internal stakeholder groups—including Consultants, Architects, the Project Management Office, Cloud Operations, Product, Support, Partners, and others—to drive alignment, resolve dependencies, and improve delivery effectiveness at scale
• Support new business growth and expansion of existing engagements by contributing to proposal development, delivery strategy, and budget estimation; continuously evaluate and enhance delivery processes, metrics, and tools to improve scalability, quality, and customer value

Requirements:

• 5 years of experience leading successful implementations of COTS, platform-based software solutions for Tier 1 government clients
• 5 years of experience leading projects with budgets of $1M+, durations of 12+ months, and involving multiple government departments or groups
• Proven ability to manage multiple complex projects simultaneously at various stages of delivery
• Demonstrated aptitude for understanding and applying new technologies and methodologies
• Bachelor's degree (BA or BS) in a technical discipline or a comparable technical degree program
• Experience using formal project management tools (e.g., MS Project, Visio)
• Strong technical background, including experience delivering enterprise-class software
• Strong analytical skills with experience managing technical and project management challenges
• Strong organizational skills with the ability to manage competing client demands
• Ability to interact and communicate effectively with CxO-level stakeholders
• Excellent communication and interpersonal skills
• Ability to travel up to 50% of the time
• Proven experience managing Accela implementations, upgrades, or major platform enhancements, with a strong understanding of configuration, integrations, and data migration
• 8+ years of experience leading large-scale, multi-workstream software implementations, including vendor coordination, budget and schedule ownership, risk management, and go-live execution
• Strong understanding of permitting, licensing, code enforcement, planning, or public works business processes
• Project Management Professional (PMP) certification preferred