Customer Service Representative (Travel Industry)

FlexPath Travel is seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role involves assisting clients with travel-related inquiries and ensuring a positive experience throughout the booking process.

Responsibilities:

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Requirements:

• Strong communication and interpersonal skills
• Ability to work independently and manage time effectively
• Comfortable using computers, email, and online systems
• Detail-oriented with a positive, solution-focused attitude
• Customer service experience preferred (not required)
• Interest in the travel industry is a plus