Machinify is a leading healthcare intelligence company focused on transforming the healthcare industry using AI. The Product Operations Manager will design and implement a scalable system to bridge strategy and execution, ensuring smooth product development and delivery to enhance customer satisfaction and business outcomes.
Responsibilities:
- You'll design and orchestrate the organization-wide rituals, standards, and quality bars that turn chaos into clarity and ideas into impact
- You'll craft seamless interfaces between Engineering/Data Science/Operations/Product Management and Sales/GTM, ensuring that value flows smoothly from conception to customer
- You'll establish a governance framework with meaningful gates and crystal-clear definitions of Ready/Done that everyone rallies behind
- You'll pioneer cutting-edge workflows like prompt-to-PRD, prompt-to-prototype, and 'vibe coding' that accelerate our product development while maintaining quality
- You'll build the frameworks for measurement, learning, and experimentation that transform data into decisions
- You'll provide the signals and systems for capacity planning and portfolio management that ensure we're always investing in our highest-impact opportunities
- You'll lead initiatives that elevate our AI adoption and data strategy, creating a competitive advantage in our market
- Architect the Operating System that synchronizes our product teams like a well-tuned orchestra, with reviews, roadmaps, and decision forums that drive clarity and momentum
- Elevate Our Artifacts to a new standard-crafting narratives, outcome-oriented PRDs, and decision logs that inspire action and alignment
- Make 'Vibe Coding' Our Secret Weapon-embedding quick demonstrations and prototypes before PRD sign-off to eliminate ambiguity and spark creativity
- Turn AI into Our Competitive Edge by creating prompt libraries, prototyping patterns, and human-in-loop guardrails that accelerate our pace of innovation
- Create Frictionless Interfaces across the organization with field-readiness pipelines, responsive feedback loops, and quality acceptance criteria that eliminate bottlenecks
- Transform Measurement into Insight through North Star metrics, instrumentation gates, and an experiment cadence that turns data into learning
- Champion Launch Excellence by orchestrating cross-functional readiness gates (Product, Data, Support, PMM, Risk) that ensure every launch exceeds expectations
- Cultivate Portfolio Health by implementing capacity signals, risk monitoring, and plan-to-actual tracking that keeps us focused on what matters
- Drive Strategic Transformation through our AI adoption roadmap, data governance uplift, and executive communications that showcase our progress and possibilities
- Empower Others to Excel by coaching PMs and partners on templates, decision hygiene, and demo-first storytelling that elevates everyone's capabilities
- You'll free them from operational overhead, enabling them to focus on the strategy and customer insights that drive innovation
- You'll create the connective tissue between business objectives and execution, providing visibility into progress and confidence in outcomes
- You'll deliver the clarity they crave about what's being built, why it matters, and how it impacts their work and our customers
Requirements:
- Experience in product operations or a related field
- Strong understanding of product development processes
- Ability to design and implement organizational rituals and standards
- Experience in cross-functional collaboration
- Proven track record of establishing governance frameworks
- Familiarity with AI-enabled workflows and innovation
- Strong analytical skills for measurement and experimentation
- Experience in strategic resource allocation and portfolio management
- Ability to lead transformation programs
- Excellent communication and storytelling skills
- Experience in coaching and mentoring product managers and partners