Product Operations Manager

Machinify is a leading healthcare intelligence company focused on transforming the healthcare industry using AI. The Product Operations Manager will design and implement a scalable system to bridge strategy and execution, ensuring smooth product development and delivery to enhance customer satisfaction and business outcomes.

Responsibilities:

• You'll design and orchestrate the organization-wide rituals, standards, and quality bars that turn chaos into clarity and ideas into impact
• You'll craft seamless interfaces between Engineering/Data Science/Operations/Product Management and Sales/GTM, ensuring that value flows smoothly from conception to customer
• You'll establish a governance framework with meaningful gates and crystal-clear definitions of Ready/Done that everyone rallies behind
• You'll pioneer cutting-edge workflows like prompt-to-PRD, prompt-to-prototype, and 'vibe coding' that accelerate our product development while maintaining quality
• You'll build the frameworks for measurement, learning, and experimentation that transform data into decisions
• You'll provide the signals and systems for capacity planning and portfolio management that ensure we're always investing in our highest-impact opportunities
• You'll lead initiatives that elevate our AI adoption and data strategy, creating a competitive advantage in our market
• Architect the Operating System that synchronizes our product teams like a well-tuned orchestra, with reviews, roadmaps, and decision forums that drive clarity and momentum
• Elevate Our Artifacts to a new standard-crafting narratives, outcome-oriented PRDs, and decision logs that inspire action and alignment
• Make 'Vibe Coding' Our Secret Weapon-embedding quick demonstrations and prototypes before PRD sign-off to eliminate ambiguity and spark creativity
• Turn AI into Our Competitive Edge by creating prompt libraries, prototyping patterns, and human-in-loop guardrails that accelerate our pace of innovation
• Create Frictionless Interfaces across the organization with field-readiness pipelines, responsive feedback loops, and quality acceptance criteria that eliminate bottlenecks
• Transform Measurement into Insight through North Star metrics, instrumentation gates, and an experiment cadence that turns data into learning
• Champion Launch Excellence by orchestrating cross-functional readiness gates (Product, Data, Support, PMM, Risk) that ensure every launch exceeds expectations
• Cultivate Portfolio Health by implementing capacity signals, risk monitoring, and plan-to-actual tracking that keeps us focused on what matters
• Drive Strategic Transformation through our AI adoption roadmap, data governance uplift, and executive communications that showcase our progress and possibilities
• Empower Others to Excel by coaching PMs and partners on templates, decision hygiene, and demo-first storytelling that elevates everyone's capabilities
• You'll free them from operational overhead, enabling them to focus on the strategy and customer insights that drive innovation
• You'll create the connective tissue between business objectives and execution, providing visibility into progress and confidence in outcomes
• You'll deliver the clarity they crave about what's being built, why it matters, and how it impacts their work and our customers

Requirements:

• Experience in product operations or a related field
• Strong understanding of product development processes
• Ability to design and implement organizational rituals and standards
• Experience in cross-functional collaboration
• Proven track record of establishing governance frameworks
• Familiarity with AI-enabled workflows and innovation
• Strong analytical skills for measurement and experimentation
• Experience in strategic resource allocation and portfolio management
• Ability to lead transformation programs
• Excellent communication and storytelling skills
• Experience in coaching and mentoring product managers and partners