Senior Business Analyst, Sales Analytics & Insights

Alma is on a mission to simplify access to high-quality, affordable mental health care. As a Senior Business Analyst specializing in Sales Analytics & Insights, you will drive analytical insights for the Payer organization, build data visuals, and serve as the subject matter expert for reporting and analytics.

Responsibilities:

• Own the strategy, execution, and monitoring of all sales analytics in our CRM
• Design, develop and implement functional dashboards, visualizations and reports to produce a suite of metrics and analytics to monitor progress, identify trends, and proactively identify areas of opportunity
• Serve as the primary stakeholder for all Payer-oriented analytics, including acting as the Payer team’s subject matter expert for data analyses and acting as the liaison between technical teams and business stakeholders to ensure alignment on goals and deliverables
• Translate complex data into consumable and compelling visual narratives for external audiences and decision makers
• Write business requirements for for all new data needs
• Develop and leverage strong cross functional relationships with Business Intelligence, Finance, Product, and Engineering to support a high-quality, holistic operating rhythm backed by relevant data across the organization
• Monitor and refine visualizations to ensure relevance and accuracy in decision making processes
• Continually review industry trends in visualization platforms, techniques and methodologies to drive innovation and deliver scalable/impactful solutions
• Ensure data quality, integrity, and security across all visualization outputs

Requirements:

• 4-6 years of work experience in business and/or sales analytics within the healthcare, insurance, or technology sectors
• Exceptional interpersonal and communication skills, capable of building rapport and fostering meaningful connections with a diverse range of stakeholders
• Strong analytical skills, adept at storytelling through data and building visuals to inform data-driven decision making
• Extensive proficiency with tools such as Salesforce, Excel, SQL, Tableau, or similar software for data analysis and visualization
• Relentlessly organized with meticulous attention to detail and exceptional project management skills
• Ability to collaborate effectively across teams, driving collective success and contributing to a positive work environment
• Exceptional communication skills and can effectively communicate with both internal and external stakeholders
• Ability to thrive in a fast-paced start-up environment, remain flexible in the face of change, and demonstrate resilience when navigating challenges