Staff Software Engineer - Observability Knowledge Graph Backend | USA | Remote

Grafana Labs is a remote-first, open-source powerhouse with over 20 million users of its visualization tool. The Staff Software Engineer in Observability will build and roll out new features for the Grafana Knowledge Graph, ensuring high availability and performance while mentoring team members and influencing the product roadmap.

Responsibilities:

• Work with your team to build and roll out new features, then use the results to iterate and improve
• Drive projects from initial ideation all the way to operations once it is in the hands of customers
• Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• Maintain critical systems, and own their reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase
• Take an active role in influencing our roadmap and your own career objectives

Requirements:

• You are a motivated self starter with a bias towards action
• You have strong coding skills and operational experience; you were responsible for operating the software you have built
• You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• You have excellent written and spoken communication skills. You'll be working with your team mates in a fully remote setup. Good communication skills are a must
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• You are pragmatic; you prioritize progress over perfection; you can handle ambiguity
• We use Java on the backend and deploy on AWS/Azure/GCP Clouds using Kubernetes. You must have programming experience in Java and experience with Kubernetes and any one of the cloud platforms
• You are customer focused. We build everything with our users in mind