Key skills
Sales DevelopmentCoachingPipeline ManagementB2B SaaS ExperienceOutbound Sales StrategiesSalesforceMotivating PresenceCurious MindsetCommunication SkillsAdaptabilityAIApolloSaaSLeadershipCommunicationSales
About this role
Mercury is a fintech company focused on providing banking solutions for ambitious businesses. They are seeking a Sales Development Manager to lead and coach a team of Sales Development Representatives, manage pipeline health, and refine outreach messaging to drive growth in new verticals.
Responsibilities:
- Provide high-impact 1:1 coaching to a group of SDRs focused on driving pipeline generation in new verticals
- Oversee pipeline health and lead distribution across the team to ensure consistent, qualified opportunity generation
- Help build and refine outbound messaging that resonates with our ICP
- Identify patterns in high-performing outreach and scale winning tactics to drive better conversion rates across the team
- Build and lead training sessions on prospecting best practices, objection handling, and effective channel usage
- Be a source of energy and accountability. Create a culture of excellence and continuous improvement on your pod
- Work closely with Sales, Marketing, and GTM Strategy to align on ICPs, lead prioritization, and campaign execution
Requirements:
- 2–3+ years of experience in a Sales Development role within a B2B SaaS environment, with at least 18+ months in a leadership role managing teams of 7+ sales reps – you're comfortable with a high velocity sales motion and managing all aspects of several SDRs at once
- Proven track record of coaching SDRs 1:1 and leading training across cold calls, email, and LinkedIn outreach
- Experience managing a large pipeline across multiple reps, able to analyze metrics, prioritize high-value opportunities, and course-correct quickly
- Deep understanding of outbound sales strategies and how to drive consistent conversion from prospecting to qualified opportunity
- Strong written and verbal communication skills, can articulate value propositions and give actionable feedback to SDRs
- A motivating presence: you uplift those around you, create accountability, and lead by example
- Comfortable operating in a fast-paced, ambiguous environment where experimentation and adaptability are key
- Familiarity with tools like Salesforce, Salesloft, Apollo, Gong, and LinkedIn Sales Navigator plus awareness of new tools/ integrations/ AI use cases to improve SDR efficiency
- Having a curious mindset and the ability to quickly ramp up on a new vertical is essential