Insurance Technology Senior Project Manager

ReSource Pro is a company focused on technology transformations in the insurance sector, and they are seeking a Senior Project Manager to lead complex enterprise-level technology programs. The role involves overseeing project delivery frameworks, managing risks, and ensuring technology initiatives align with client business goals while mentoring junior staff.

Responsibilities:

• Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance
• Establish and implement best practices, frameworks, and governance models for program/project delivery; Develop and manage integrated project roadmaps across workstreams; Manage project timelines and resources effectively to ensure project delivery within defined parameters
• Drive adoption of standardized processes, tools, and templates across engagements
• Proactively manage project risks and issues, identifying opportunities for efficiency, and developing and implementing appropriate mitigation, escalation, and automation plans
• Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements
• Ensure organizational resources are aligned to business and client priorities
• Contribute to the evolution of insurance technology service offerings such as: Core system implementation and optimization (e.g., Guidewire, Duck Creek, Vertafore, Applied), Data migration, conversion factories, and M&A integration support, Intelligent automation (RPA, workflow, AI-assisted underwriting and servicing), and Analytics and reporting modernization
• Support pre-sales efforts including solution design, estimates, proposals, and executive presentations
• Partner with executive leadership to support and drive strategic and growth initiatives
• Serve as a strategic advisor to clients, aligning project delivery with business goals, demonstrating an understanding of client’s unique business goals and activity
• Manage escalations with diplomacy and a solution-oriented approach; Collaborate with clients to reprioritize or realign work as business needs evolve
• Provide transparent, executive-level reporting and communication on project status
• Establish delivery standards, accelerators, and governance frameworks
• Drive skills development in insurance platforms, data conversion, integrations, and automation tools

Requirements:

• Bachelor's Degree in Computer Science, Software Engineering, IT, or related field
• 10+ years of relevant experience in software implementations or program/project management within IT/software delivery environments
• 5+ years' experience managing enterprise-scale, multi-stakeholder, or high complexity projects
• Proven experience leading insurance system implementations or modernization program
• Experience managing complex data migrations and system cutovers
• Hands-on experience with insurance platforms such as Guidewire, Duck Creek, Vertafore, Applied Epic, or similar
• Familiarity with regulatory and compliance considerations in insurance technology programs
• Experience supporting M&A driven system consolidation and data conversion
• Excellent written and verbal communication skills, with ability to tailor messages to executive audiences
• Experience Agile, SAFe, or hybrid delivery models
• Project Management Professional (PMP) certification
• Strong understanding of insurance operations across underwriting, policy administration, billing, claims, or agency workflows