Project Manager - (Pharmaceuticals)

AssistRx is a health-tech company focused on improving patient access to therapy. The Project Manager will lead client implementations of specialty pharmacy and hub solutions, managing complexity and ensuring compliance with healthcare standards while building trust with clients.

Responsibilities:

• Lead end-to-end client implementations of AssistRx SaaS solutions—from kickoff through go-live and stabilization
• Serve as the primary point of contact for pharmaceutical and specialty pharmacy clients during implementation
• Act as a trusted advisor, guiding clients through implementation strategy, timelines, risks, and best practices
• Translate complex business, clinical, and operational requirements into clear implementation plans and system configurations
• Partner closely with Product Management to balance AssistRx’s product roadmap with client needs and regulatory requirements
• Collaborate with Business Analysts to ensure requirements, user stories, workflows, integrations, and test plans accurately reflect client and program needs
• Coordinate across Engineering, QA, Product, Data, Sales, and Client Services teams to ensure timely and compliant delivery
• Proactively manage risks, issues, dependencies, and scope changes, especially in regulated healthcare environments
• Oversee project schedules, milestones, effort estimates, and defect prioritization
• Prepare and deliver executive-level project updates to internal leadership and client stakeholders
• Support client training, readiness planning, and go-live activities
• Ensure implementations align with healthcare compliance standards (HIPAA, data security, audit readiness, etc.)
• Contribute to PMO best practices, templates, and continuous process improvement

Requirements:

• 3–5+ years managing client-facing software implementation projects, preferably in healthcare or life sciences
• Proven experience implementing SaaS or enterprise platforms for external clients
• Strong working knowledge of specialty pharmacy, pharmaceutical manufacturing, hub services, prior authorization, or patient support programs
• Experience consulting directly with pharmaceutical or healthcare clients
• Solid understanding of the Software Development Life Cycle (SDLC)
• Exceptional ability to build credibility and trust with client stakeholders
• Comfortable leading conversations with both operational users and executive sponsors
• Strong requirement-gathering and problem-solving skills in complex, regulated environments
• Ability to communicate technical concepts clearly to non-technical audiences
• Highly organized with strong attention to detail
• Able to manage multiple implementations simultaneously in a fast-paced environment
• Self-directed, accountable, and comfortable operating with autonomy
• Strong presenter with experience delivering status updates and recommendations to senior leaders
• Collaborative leader who can influence without authority
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook, Project)
• Experience with Agile tools and project tracking systems
• Agile project delivery experience
• PMP certification