Customer Service Representatives

Sutherland is a digital transformation company that has been supporting clients for over 35 years. They are seeking Customer Service/Emergency Services Representatives to assist a public utility client, providing 24/7 support while working with advanced technologies and a dedicated team.

Responsibilities:

• Support one of our public utility clients while working with leading technologies and systems
• Provide customer service and assistance to customers of the public utility
• Work various shifts and be available at least one weekend day

Requirements:

• Excellent verbal and written communication skills
• Full time availability
• Driven by solving problems and meeting goals
• Familiar with Microsoft Office
• Experienced in customer service with strong multi-tasking skills
• High school diploma or equivalent