Lead Product Engineer – Observability (Enterprise App Monitoring - Remote)

Allstate is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking a Lead Product Engineer to join their observability group, focusing on configuring and supporting application monitoring across various environments. The role involves leading the design and engineering of digital products while collaborating with multiple teams to ensure reliability and alignment with the organization's vision for Enterprise Monitoring and Observability.

Responsibilities:

• Understand Allstate’s core business drivers, articulate business objectives, align with strategic direction, prepare long-range plans, prioritize objectives, and practice policies
• Apply advanced engineering excellence practices by enforcing technical standards, promoting test-driven development (TDD), and recommending scalable, system-aligned solutions that support both business growth and technology strategy
• Promote system thinking by influencing stakeholders to prioritize enterprise-wide benefits and risk mitigation. Champion the adoption of standardized patterns, reusable components, and architectural roadmaps
• Shape platform strategy by collaborating with platform consultants to design forward-looking standards and patterns that reflect emerging technology trends and evolving business models
• Facilitate alignment across strategic domains by engaging with the appropriate Areas of Responsibility, business architects, and senior leaders to deliver integrated, high-impact solutions. Act as a connector between application and infrastructure domains to ensure cohesive system design
• Apply reference architecture and enterprise technology strategy to guide solution design. Serve as a subject matter expert with contextual understanding of business operations and technology ecosystems
• Engineer for resilience and performance by partnering with architecture and engineering teams to define infrastructure solutions that meet stringent performance, availability, capacity, and resiliency goals
• Develop and maintain infrastructure roadmaps that align business direction with technology evolution. Regularly review these roadmaps with product management to ensure strategic alignment
• Design, develop, analyze, and report on critical metrics to provide insights into overall health and ensure effective communication
• Coach and consult on environment sizing, deployment strategies, disaster recovery planning, and architectural best practices for application portfolios and support teams
• Lead inception and D&F of complex application solutions. Ensure thorough documentation and clear communication of designs to stakeholders
• Serves as an expert on multiple business domain and a distinguished advocate of multiple technology stacks and shares that knowledge across organizations

Requirements:

• 5+ years of overall engineering experience, including designing or building software, tools, or automation that enable observability for distributed platforms and infrastructure
• 4 years of hands-on experience supporting at least one major observability platform (Datadog, Dynatrace, New Relic, AppDynamics, or OTEL), including configuration, dashboards, alerting, and integrations
• 3 years working in Agile environments with applied understanding of Site Reliability Engineering (SRE) principles such as SLIs/SLOs, error budgets, and operational readiness
• 3 years of development experience using one or more programming languages (Spring Boot/Java, Python, ReactJS, NodeJS), contributing to monitoring tools, automation, or integrations
• Proven hands-on experience with Kubernetes, plus practical experience on both Windows and Linux systems in enterprise or cloud environments
• Demonstrated interest and emerging experience applying new technologies, including Agentic AI–based solutions that improve observability, automation, or operational efficiency
• Strong written and verbal communication skills of engineering or technical delivery work, including documentation and presentations to technical and executive stakeholders