SSA Solutions Engineer

LeoLabs is building a living map of activity in space through its global radar network and AI-enabled analytics platform. As a Junior SSA Solutions Engineer, you will engage with customers, translate operational requirements into engineering requests, and perform data analysis to validate solutions.

Responsibilities:

• Customer engagement: Participate in technical discussions with customers to gather requirements, clarify objectives, and scope deliverables
• Requirements translation: Convert customer needs and operational goals into clear requirements, user stories, or technical specifications
• Solution support: Work with product and engineering teams to prototype, specify, and validate solutions; test and verify feature behavior against requirements
• Data analysis: Perform basic-to-intermediate analysis of SSA datasets (e.g., TLEs, tracking data, covariance/position error, conjunction data) to support customer requests and internal decisions
• Documentation: Produce concise technical notes, runbooks, and customer-facing documentation that explain solutions, assumptions, and recommended actions
• Issue triage: Help triage customer-reported issues, reproduce problems, and coordinate fixes with engineering and operations
• Operational support: Assist in preparing and delivering demos, technical briefings, and ad-hoc analyses for customers and stakeholders. Support customer operational events involving event analysis and manual Orbit Determination activities
• Continuous improvement: Capture recurring customer needs and feedback to inform roadmap prioritization and product improvements

Requirements:

• Bachelor's degree in Aerospace Engineering, Physics, Data Science, or related technical field (or equivalent relevant experience)
• 1–3 years of professional experience in an engineering, analytics, or technical customer-facing role
• Strong written and verbal communication skills; comfortable translating between technical and non-technical audiences
• Practical experience with data analysis tools (Python, SQL, large dataset tools like Databricks, or similar)
• Ability to manage multiple priorities and deliverables at direction of the Director of SSA Technical Solutions
• Familiarity with basic SSA concepts (orbits, TLEs/ephemerides, conjunction assessment, tracking uncertainties)
• Hands-on experience with orbital mechanics libraries (e.g., SGP4, poliastro, Orekit) or domain-specific tools (STK, FreeFlyer, etc.)
• Experience with SQL, cloud platforms (AWS/GCP), or basic scripting for automation
• Experience working directly with government or commercial space operations teams
• Familiarity with visualization libraries (Matplotlib, Plotly) to communicate analytical results
• Experience with CI/CD, Git, or software development workflows