Blue River is a team of innovators driven to create intelligent machinery that solves monumental problems for customers in agriculture. The Field Engineering Technician role involves supporting the engineering and product teams by capturing field data, conducting equipment testing, and troubleshooting issues in the field.
Responsibilities:
- Field data collection activities for projects when and where needed, including scheduling and planning site visits with growers, farm cooperators and others
- Provide in-field engineering support, including data collection, field testing, troubleshooting, diagnosing, resolving, and documenting all aspects of the products
- Provide an interface for product development teams including Product Management and Engineering to understand the evolving needs of customers
- Perform hands-on set-up, maintenance, testing and customization in the field per engineering test requirements
- Track and manage recurring issues, from problem identification to resolution
- Transport and operate field equipment as needed
Requirements:
- Farming and agricultural related background and knowledge
- Excellent verbal and written English communication skills
- Project professionalism and represent the company well through courteous communications with customers, dealers, coworkers, everyone else that we come into contact with as a consequence of our work
- Willingness to travel extensively and work outdoors, with the vast majority of working time spent either 'on the road' or providing hands-on support in the field
- Safe driving record and ability to operate company vehicles
- Experience with outdoor equipment (i.e. agricultural, mining and/or construction) and working with large machinery in the field
- 2+ years in supporting, maintaining or operating modern outdoor equipment and precision agriculture systems
- Associates or Bachelor's degree or relevant work experience in Agriculture, Engineering, or related technical area
- Experience troubleshooting and working with complex systems involving software, electronics and mechanical systems