Twilio is a company dedicated to shaping the future of communications through innovative solutions. The Staff Product Manager will lead Data Substrate initiatives, collaborating across teams to build scalable data capabilities for internal and external customers.
Responsibilities:
- Lead the product requirements required to build and enhance the data platform
- Drive priority initiatives, working across various organizations and stakeholders
- Understand the needs of our customers for operational and analytical purposes, and execute on feature delivery on the data pipeline to fulfill these requirements
- Craft and deliver a vision for the data substrate and primitives at Twilio, working side by side with other product managers and engineering counterparts across Twilio R&D
Requirements:
- 10+ years of product management experience in a fast-paced company
- Strong background in Data Lakes, Data Streaming, Event logging, having led at least one initiative that includes low latency data delivery
- Worked on data platforms, customer engagement platforms, or streaming applications
- Proficiency in the big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similar technologies
- Technically savvy and experienced with the cloud, APIs, communications, enterprise software, data reliability, and ETL techniques
- Customer oriented approach with the ability to understand the customer's challenges and articulate a vision to solve challenges
- Ability to solicit customer requirements from many - often opposing - sources, prioritize, and work with engineering and design to deliver
- Strategic problem solver with the ability to operate in broad scope, from conception through continuous operation of 24x7 services
- Aptitude to navigate uncharted waters and solve sophisticated problems
- Collaborative approach and ability to work with distributed, cross-functional teams
- Great communication skills, comfortable presenting to developers and talking to users
- Bachelor's degree in Computer Science, Engineering or equivalent experience