Channel Impact is a channel specialty firm that helps companies achieve route-to-market success. They are seeking a Change Management Project Manager to oversee enterprise-wide change management projects, ensuring initiatives are effectively planned and executed while delivering insights for improved predictability and value.
Responsibilities:
- Lead end-to-end management of enterprise-wide change projects, overseeing scope, schedule, resources, deliverables, and retrospectives
- Maintain schedules, dependency maps, milestones, and status updates for project visibility
- Run governance activities (standups, reviews, steering updates) and prepare related materials and follow-ups
- Identify and resolve risks, issues, and decisions; establish clear escalation paths
- Maintain orchestration assets (templates, playbooks, records)
- Build and manage dashboards to track milestones, adoption, and business impact
- Publish weekly status summaries and quarterly executive-ready reports
- Define roles, manage handoffs, and align dependencies across teams and partners
- Manage project communications, updates, decision summaries, and feedback channels
- Ensure compliance with security, privacy, accessibility, and audit standards
- Assess needs, define requirements, and select project management tools and processes
- Develop and document standardized workflows and best practices
- Support tool configuration, testing, and pilots; refine based on feedback
- Train team members on new tools and processes and serve as a point of contact for troubleshooting and updates
- Monitor adoption and engagement; provide ongoing support
- Collect feedback and iterate to improve processes and tools
- Track success metrics and drive continuous improvement
Requirements:
- 5+ years of experience managing cross-functional projects or change initiatives
- Proven experience with project management methodologies
- Demonstrated ability to manage multiple projects, timelines, and stakeholders
- Strong organizational, analytical, and problem-solving skills
- Excellent written and verbal communication skills
- Experience implementing or administering project management tools
- Background in change management within large, matrixed organizations
- Experience with process improvement or operational excellence initiatives
- Project Management Professional (PMP), Prosci, or similar certification
- Airtable experience and/or alike project management tools