IT Project Manager

HealthEdge is a company focused on delivering integrated solutions for healthcare payers. The IT Project Manager will oversee the successful management and delivery of customer environment upgrades and internal initiatives, ensuring on-time delivery and customer satisfaction.

Responsibilities:

• Partner with team and department leaders for the delivery of project-based activities
• Provide estimates and project charter documentation in support of on-going and new department initiatives
• Maintain direct control over project planning. Must be able to set up measures to build the proper foundation that will be a stepping-stone to project success
• Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan
• Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy
• Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track
• Ensure that project deliverables are of high quality, best practices and meet customer requirements
• Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations
• Demonstrate excellence and proven experience in developing project plans and managing project stakeholders, project teams, risks, schedules and budgets
• Participate and contribute thought leadership to help drive Customer Operations strategies
• Act as a liaison between various internal organizations (Engineering, Professional Services, Product Management, etc.) for project-based continuity
• Provide thought leadership vis-à-vis best practices to help scale and improve the organization
• All other duties as assigned
• Perform all job functions consistent with HealthEdge's policies and procedures, including those which govern handling PHI and PII

Requirements:

• BA/BS degree in related field
• 5+ years of experience managing large scale, enterprise-class, software delivery-based projects
• Experience managing teams of 8+ resources within a matrixed environment
• Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan
• Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy
• Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track
• Ensure that project deliverables are of high quality, best practices and meet customer requirements
• Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations
• Strong knowledge of industry business practices and value offerings
• Demonstrated leadership skills
• PMP certification is a plus
• Solid understanding/experience of Project Management tools (Smartsheet is a plus)
• Experience managing projects using the Scrum Agile software development framework
• Preference that you have a general understanding of healthcare payor workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting