Key skills
Product managementAI product developmentMachine learning systemsSalesmarketing experienceExperiment designData strategyTechnical backgroundClear communicationOwnership mindsetCollaboration skillsAIMachine LearningMLGenerative AIProduct ManagementCommunication
About this role
Cash App, part of Block, is working to redefine the world’s relationship with money through innovative financial products. The Product Manager on the GTM Automation team will shape AI products that enhance work efficiency and drive commercial execution across sales and marketing functions.
Responsibilities:
- Own the strategy and roadmap for AI-powered products that matter
- Identify automation opportunities rooted in real user pain and measurable business outcomes
- Turn ambiguous, high-stakes problems into clear product direction and requirements
- Partner deeply with ML engineers, data scientists, and researchers on model goals, data strategy, evaluation, and quality thresholds
- Design and run experiments to test ideas fast and learn even faster
- Define product behavior across success paths, failures, and edge cases
- Set and own metrics for accuracy, safety, latency, reliability, and user trust
- Work with design to build human-AI interactions that are intuitive, transparent, and safe
- Collaborate with legal, security, and compliance to ship responsible AI in regulated environments
- Lead cross-functional execution from concept to launch and continuous improvement
Requirements:
- 6 to 9 years of product management experience, with a strong track record shipping AI or ML-driven products
- Deep technical intuition around machine learning systems, including training loops, evaluation, prompt design, data pipelines, and real-time inference constraints
- Experience running structured experiments such as A/B tests and offline model evaluations
- A true ownership mindset and the ability to drive complex initiatives across teams without waiting for permission
- Clear, compelling communication skills for executive, technical, and operational audiences
- Worked deeply with Sales and Marketing leaders; truly understanding their jobs to be done, workflows, pain points and tooling stacks
- Experience working in scaled, high-stakes, or regulated environments such as risk, compliance, or operations
- Strong understanding of AI quality, safety, and responsible use
- Hands-on experience with LLMs, multimodal models, or applied generative AI
- Technical or analytical background